Shipping policy

We pack and dispatch your order from our Queenstown salon. Most orders ship the next business day.

New Zealand (standard) — $8, 2–5 business days
New Zealand (rural) — $12, 3–7 business days
New Zealand orders over $99 — free standard shipping
Click & Collect — free, available in salon (we'll email you when it's ready)

All NZ orders ship with track & trace. You'll receive an email with your tracking number once your order has been picked up by the courier.

We currently only ship within New Zealand. For international enquiries email crewstylistsofhair@gmail.com.

Occasionally a product is out of stock when your order comes through — if this happens we'll email you within 24 hours with an ETA or offer a refund.

Shipping questions: crewstylistsofhair@gmail.com or call the salon on 03 441 8555.

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